Order procedure

Here’s a clear and professional Order Procedure for Aspen Medical Solution (Bangladesh) that you can place on your website, brochures, or customer guidelines.

Order Procedure

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At Aspen Medical Solution, we make it simple and secure for you to place orders for medical products and services. Please follow the steps below:

1. Browse & Select Products

  • Visit our website, catalog, or contact our sales team.

  • Select the required medical products or services.

  • Check product details, availability, and pricing.

2. Place an Order

Orders can be placed through any of the following channels:

  • Website / Online Store: Add products to your cart and proceed to checkout.

  • Phone Order: Call us at [Insert Number].

  • Email Order: Send your requirements to [Insert Email].

  • Direct Visit (if applicable): Place orders at our office / sales counter.

3. Provide Necessary Information

When placing an order, please provide:

  • Full Name & Contact Number

  • Delivery Address

  • Product Code / Name / Quantity

  • Preferred Payment Method

4. Order Confirmation

  • After placing an order, you will receive an order confirmation via SMS, email, or phone call.

  • For prepaid orders, confirmation is given after successful payment.

  • For bulk or customized orders, our team may contact you for verification.

5. Payment Options

We accept:

  • Mobile Banking: bKash, Nagad, Rocket

  • Bank Transfer / Deposit

  • Credit / Debit Card (if available)

  • Cash on Delivery (COD) – only in eligible areas

6. Delivery & Handover

  • Standard delivery times apply as per our Delivery Policy.

  • Customers must check the product at the time of delivery before accepting.

  • A delivery receipt or invoice will be provided with each order.

7. Cancellations & Modifications

  • Orders can be canceled or modified before dispatch by contacting our customer service.

  • Once an order is shipped, cancellation is not possible (see our Return Policy for details).

8. Bulk / Corporate Orders

  • For hospitals, clinics, and corporate clients, special pricing and contracts are available.

  • Please contact our sales department at [Insert Email / Phone] for quotations.

9. Customer Support

If you have any issues or questions about your order.